Student Technology Help
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General
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FAQ
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FAQ
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What should I do to backup my computer?
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Requirements to connect to the Stanford Network
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Where can I get virtual machine software for my computer?
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Is Windows XP supported?
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How can we get new software added to cluster computers?
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Where can I properly dispose of electronic waste?
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Who do I report issues about my cluster to?
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FAQ for Network Registration System
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How do I setup VPN on my device?
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What software is available on your laptops available for checkout?
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Can I use a computer without a Stanford ID?
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Does Stanford offer free software?
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Who is my RCC?*
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Where can I print posters?
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How do I connect my device to on-campus printers?
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iPhone Troubleshooting
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How do I get free Microsoft Office for Windows as a Stanford student?
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How do I set up a wireless printer?
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Configure iPhone and iPad for Stanford Email
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What should I do to backup my computer?
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Network Connectivity
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Network Registration System
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I've already completed the registration process for this computer, but when I try to connect it keeps sending me back to the registration system. Why?
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When I run the SNRT, it can't find any of my hardware addresses. What should I do?
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I've run the SNRT over and over again/or I keep trying to update my computer by going to Microsoft Update (for Windows)/Software Update (for Macs), but there are one or two updates that just won't install successfully. What should I do?
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I've run the SNRT over and over again/or I keep trying to update my computer by going to Microsoft Update (for Windows)/Software Update (for Macs), but there are one or two updates that just won't install successfully. What should I do?
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I ran the SNRT last year, but when I try to register it keeps sending me back here. Why?
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What operating systems are supported by the SNRT? What if I'm running something other than Mac OS X or Windows?
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SNRT is running slowly on a Windows Machine
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What exactly does the SNRT do?
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Is there a fee for registering my devices for use on the network?
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Can I register a wireless access point (WAP) or router?
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Do I get a static or dynamic IP address?
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I just moved to a different residence/room/apartment on campus. What do I need to do?
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How do I deactivate a registration?
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I registered my computer and the system said it was successful - why doesn't my connection work?
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An error was received from the server that indicates that you should begin the registration process from the SNSR web page
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How do I get a Public IP address?
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Network Registration System - General
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Stanford Network Registration Tool (SNRT)
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Additional Information & Policies
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I've already completed the registration process for this computer, but when I try to connect it keeps sending me back to the registration system. Why?
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Networking
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How do I setup VPN on my iOS device?
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Finding your hardware address: Chromecast
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Finding your hardware address: Amazon Echo, Fire TV
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How do I get connected to the Stanford Secure network?
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How do i register my Internet of Things (“IOT”) device?
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Get Detailed WiFi Info From the Menu Bar in Mac OS X
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Network support for off-campus housing
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Finding your hardware address: Android
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Finding your hardware address: Linux
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Finding your hardware address: Windows Surface Tablet
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Finding your hardware address: ChromeOS
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How do I register my device from a cluster computer?
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How do I get connected to the network?
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Finding your hardware address: XBOX
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Connecting as a student living in Oak Creek
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Finding your hardware address: iOS
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Finding your hardware address: Apple TV
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Network connections for non-student residents in graduate housing
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My Internet is Slow
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Connecting a device that does not have a web browser
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Finding your hardware address
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Finding your hardware address: Mac OS X
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Finding your hardware address: Windows Vista, 7, 8 and 10
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Connecting as a student living off-campus
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Connecting your streaming media player
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Connecting as a student living on campus
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Connecting a Wi-Fi Video Baby Monitor to the wireless network
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Connecting to the wireless network "eduroam"
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Temporary wireless guest access as a visitor
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How to connect to a wired network
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How do I setup VPN on my iOS device?
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Printing
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Security
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Hiring
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Peer Technology Specialist Hiring
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RCC Hiring
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