- Open paper trays and check paper levels - the touch screen is not very accurate
- Check screen for status messages (Paper Tray 1 empty, toner low, etc.)
- Record message
- Relay exact message to PTS to coordinate delivery of supplies
- If the message on screen doesn’t make sense, please report it to PTS.
- Error / problem reporting:
- Record the error message on the screen
- Record the Equip ID # on the sticker on the front of the printer
- Record the Student ID# of the ID card being used to login to the printer
- Record the student’s stanford email address
- Record the location of the printer in question
- Submit request at: https://stutech-help.stanford.edu/hc/en-us/requests/new
Comments
0 comments
Please sign in to leave a comment.